Privacy Policy — SoloNutrie Global

1. Who We Are

SoloNutrie Global ("SoloNutrie", "we", "our", or "us") is an agro-industrial nutrition company headquartered in Paraguay. We operate the website at solonutrie.com (the "Site"). For privacy enquiries, contact us at [email protected].

2. Information We Collect

We collect information you provide directly to us, including contact and enquiry data (name, email address, company name, country, and message content when you submit a partnership or contact form), communication data (records of correspondence when you contact us by email or WhatsApp), and automatically collected usage data via Google Analytics 4 subject to your cookie consent.

3. How We Use Your Information

We use the information we collect to respond to your enquiries and partnership requests, communicate with you about our products and services, analyse Site usage to improve content and user experience, and comply with legal obligations.

4. Legal Basis for Processing

Where applicable under data protection law (including the GDPR), we process your personal data on the following legal bases: Consent (for analytics cookies and marketing communications), Legitimate interests (for responding to business enquiries and improving the Site), and Legal obligation (where processing is required by law).

5. Cookies

We use cookies and similar tracking technologies to operate the Site and, with your consent, to collect analytics data via Google Analytics 4. You may withdraw consent at any time via the cookie settings banner.

6. Sharing Your Information

We do not sell your personal data. We may share it with service providers including Google (Analytics), GoDaddy (hosting and inbox), and WhatsApp (messaging), each bound by their own privacy policies, and with legal authorities where required by applicable law.

7. International Transfers

SoloNutrie operates globally. Your data may be transferred to and processed in countries outside your own, including Paraguay and the United States. We take appropriate safeguards to ensure your data is protected in accordance with applicable law.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 3 years unless you request earlier deletion.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to processing and request data portability. To exercise any of these rights, contact us at [email protected].

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure.

11. Children

The Site is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

13. Contact Us

For any questions or concerns about this Privacy Policy, please contact SoloNutrie Global at [email protected] or WhatsApp: +62 811-1115-6655.

Questions? [email protected]